GDPR Rights

1. Right to Access (Article 15)

You have the right to:

• Request confirmation that we process your personal data
• Access a copy of your personal data
• Know the purposes of processing
• Know the categories of data we hold
• Know who we share your data with
• Know the retention period

2. Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected or incomplete data completed.

3. Right to Erasure / Right to be Forgotten (Article 17)

You can request deletion of your personal data when:

• The data is no longer necessary for its original purpose
• You withdraw consent (where consent was the legal basis)
• You object to processing and there are no overriding legitimate grounds
• The data was unlawfully processed
• The data must be erased for legal compliance

Note: We may retain some data for legal obligations (e.g., financial records, tax requirements).

4. Right to Restriction of Processing (Article 18)

You can request restriction of processing when:

• You contest the accuracy of the data (while we verify)
• Processing is unlawful but you don't want erasure
• We no longer need the data but you need it for legal claims
• You've objected to processing (pending verification)

5. Right to Data Portability (Article 20)

You have the right to:

• Receive your personal data in a structured, commonly used format (e.g., JSON, CSV)
• Transfer your data to another service provider

This applies to data you provided to us, processed based on consent or contract.

6. Right to Object (Article 21)

You can object to processing based on:

• Legitimate interests - we must stop unless we have compelling grounds
• Direct marketing - we must stop immediately
• Research/statistics - unless processing is for public interest

7. Rights Related to Automated Decision Making (Article 22)

You have the right to:

• Not be subject to decisions based solely on automated processing
• Request human intervention
• Express your point of view
• Contest the decision

Note: SquadPulse does not make automated decisions that significantly affect you.

8. Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you can lodge a complaint with:

10. Response Times

We will respond to your request within:

• 30 days for most requests
• Up to 90 days for complex requests (we will inform you of the extension)

All requests are free of charge, unless manifestly unfounded or excessive.

11. Identity Verification

To protect your data, we may need to verify your identity before processing requests. We may ask for:

• Confirmation from your registered email address
• Additional identification if needed

12. Contact Our Data Protection Team

For any GDPR-related questions or requests:

• Email: support@squadpulse.club
• Phone: +40 790 139 145
• Address: Str. Carpati Nr. 8, Gheorgheni, Jud. Harghita, Romania