Privacy Policy

Last updated: December 2025

1. Introduction

Server Hargita SRL ("we", "us", or "our") operates the SquadPulse platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, including but not limited to:

  • Name (first name, last name)
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely through NETOPIA Payments)
  • Club membership details

2.2 Usage Data

We automatically collect certain information when you access the service, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information

3. How We Use Your Data

We use the collected data for various purposes:

  • To provide and maintain our service
  • To process payments and send invoices
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis to improve our service
  • To detect, prevent, and address technical issues

4. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

The security of your data is important to us. We use industry-standard encryption and security measures to protect your information. Payment transactions are processed through NETOPIA Payments, which is PCI DSS Level 1 certified.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise any of these rights, please contact us at:support@squadpulse.club

7. Cookies

We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service:

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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